Shipping Policy

Domestic Shipping

Order Processing:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• During peak seasons or holidays, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Rates & Delivery Times:

• We offer the following shipping options:
  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days
• Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

Order Processing:

• All international orders are processed within 2-6 business days.
• Please note that delivery times may vary depending on your location and local customs processing times.

Shipping Rates & Delivery Times:

• We offer the following international shipping options:
  • Standard International Shipping: 7-21 business days
  • Expedited International Shipping: 5-10 business days
• Shipping charges for your order will be calculated and displayed at checkout.

Customs, Duties, and Taxes:

• Perfume Lake is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

• You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track your order through the link provided in the email or by visiting our Order Tracking page.

Shipping Restrictions

• Please note that we do not ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have restrictions or additional shipping fees due to regulations and carrier limitations.

Delays and Issues

• Shipping delays can occasionally occur. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
• If you haven’t received your order within the estimated delivery time, please check your tracking information. If you need further assistance, contact us at shipping@perfumelake.com.

Damages

• Perfume Lake is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Contact Us

• For any shipping-related inquiries or assistance, please contact us at shipping@perfumelake.com.

Thank you for shopping with Perfume Lake. We are committed to providing you with the best service and ensuring your orders arrive promptly and safely.